Six reasons for a second look
- 01 A new place of residence or another move is coming up.
- 02 Your family has changed: partnership, children, planned children.
- 03 New job or move into self-employment.
- 04 Your premium has changed noticeably and you would like to understand why.
- 05 You are unsure what your contract provides in a claim.
- 06 You would like a personal point of contact.
How we proceed
Update your situation
What has changed since the start of the contract, and what is planned?
Read the terms in context
A price alone does not explain how a contract fits your situation today.
Only then talk about change
Whether and which steps make sense is for you to decide after the assessment. A switch is not automatically better.
Questions about your own contract
You can already answer these questions for yourself with your documents. Whatever remains open, we clarify in the call.
- Area of cover
- Which area of cover is agreed, and does it fit your current travels and places of residence?
- Own share
- Which deductible applies, and does it apply per person or per year?
- Billing
- Is the practice or hospital billed directly, or do you submit invoices for reimbursement?
- Limits
- Which benefits are limited or excluded, and do you know why?
- Germany
- What applies on visits to Germany, and what applies on a return?
- Next move
- What happens to the contract if you move to another country?
Transferring support: what a broker mandate means
With a broker mandate, you appoint an insurance broker to look after your contracts. Transferring support is not a plan switch.
Whether and how the support of your existing contract can be transferred, which conditions apply and what changes for you, we clarify before every step, per contract and insurer.
Helpful for the call
- Name of the insurer and plan name
- Start of contract
- Insured persons, without health information
- Your open questions
Please do not send policies, benefit statements or health documents by email in advance. How documents are transmitted, we discuss in the call.
Related topics
Frequently asked questions
Is a switch always better?
No. This page does not promote a blanket change. Sometimes the result is that your contract fits you well.
Do plan and premium stay the same when a mandate is transferred?
There is no blanket answer. Effects and conditions depend on the specific contract and are clarified in advance.
Do I have to upload documents?
No. There is no upload form on this website. Which documents are needed, we discuss in the call.
This page provides orientation and does not replace individual advice. The law, your contract terms and the competent authorities are binding.
